Privacy Policy Your Trust Matters.

Information We Collect

We may collect personal information when you contact us, submit an enquiry, reserve a room, book a table, plan an event, request a quotation or use our website.

• Name, phone number, email address and contact details.
• Booking details such as check-in date, check-out date, number of guests and room preference.
• Event-related information for destination weddings, meetings, conferences and celebrations.
• Dining reservation details, special requests and guest preferences.
• Communication records shared through forms, phone calls, WhatsApp or email.

How We Use Your Information

Guest information is used only for service-related, booking-related and communication purposes. We use your details to provide better assistance and improve your experience with the resort.

• To respond to your enquiry, booking request or service requirement.
• To confirm room reservations, dining bookings and event arrangements.
• To provide personalised assistance for weddings, MICE events, safari support and local experiences.
• To share booking updates, payment details, stay information and relevant resort communication.
• To improve website experience, guest support and hospitality services.

Sharing Of Information

Corbett River Heart Resort respects guest confidentiality. We do not sell, rent or trade personal information to third parties.

Information may be shared only when necessary for fulfilling services requested by the guest, legal compliance or operational requirements.

• With internal reservation, hospitality, dining or event teams.
• With trusted service partners only when required to deliver requested services.
• With legal or government authorities if required by applicable law.
• With payment or booking platforms if used by the guest for reservation processing.

Data Security

We take reasonable measures to protect guest information from unauthorised access, misuse, alteration, disclosure or loss.

• Guest information is handled only by authorised team members.
• Booking and enquiry details are used for relevant service purposes.
• We aim to maintain secure communication and responsible data handling practices.

Although we take appropriate precautions, no online system or method of electronic transmission can be guaranteed to be completely secure.

Cookies & Website Usage

Our website may use cookies or similar technologies to improve browsing experience, understand visitor behaviour and enhance website performance.

• Cookies may help remember preferences and improve user experience.
• Analytics tools may be used to understand website traffic and page performance.
• You can disable cookies through your browser settings if preferred.

Your Rights & Choices

Guests may contact us to request access, correction or removal of personal information shared with Corbett River Heart Resort, subject to applicable legal and operational requirements.

• You may request correction of inaccurate contact or booking details.
• You may ask us not to send promotional or non-essential communication.
• You may contact us for privacy-related concerns or questions.

Policy Updates

Corbett River Heart Resort may update this Privacy Policy from time to time. Any changes will be posted on this page with the latest effective date.

We recommend reviewing this page periodically to stay informed about how we protect and manage guest information.

Contact For Privacy Questions

For privacy-related questions, data correction requests or policy concerns, please contact Corbett River Heart Resort using the details below.

• Phone: +91 7017680215
• Alternate Phone: +91 9719426260
• Email: booking@corbettriverheart.com
• Address: Madanpur Bora, near Hanuman Dham, Chhoi, Jim Corbett, Ramnagar, Uttarakhand, India.